Revenue Management

Fulfilment Mode

Assess the efficiency and popularity of different service methods, like dine-in, takeout, or delivery, enabling better operational planning and customer service optimization.


Why customer needs this

Understanding fulfillment modes is crucial for our customers. It ensures timely service and efficient cost management of the business. Besides, it also can cater to diverse customer preferences and needs, enhancing their dining experience. Additionally, understanding these modes allows businesses to minimize risks such as food wastage and delivery delays, ultimately maintaining a competitive edge in the market.

Difficulty customer face before engaging us

  • The existing POS system used by many of our customers lacks the flexibility of drilling down. Compiling this information outside of the POS requires significant manual effort, introducing potential errors.
  • Often, our customers operate not just a single POS, but several POS and Ecommerce platforms. They must manually combine these to gain a holistic view, which again invites manual effort and potential errors.
  • Comparative analysis across multiple periods is not found in many of the POS systems we have worked with.
  • As data volume increases, manually processing it through Excel becomes increasingly slow and inefficient, eventually rendering it unfeasible.

Systems we extract data from

If your systems is not in here we will extract data from it. We either collect the data via API, direct database, system ftp or scraping downloaded system reports.

Available Dimensions

Fulfilment Mode

Brand-Outlet-Fulfilment Mode

Brand-Fulfilment Mode

Brand-Outlet-Fulfilment Mode-Category

Brand-Outlet-Fulfilment Mode-Hour

Available Metrics

Gross Sales

Product Sales

Service Charge

Delivery Fee

Platform Fee

Merchant Fee


Platform Discount

Merchant Discount




Net Sales

Order Count

Average Order Value (Gross Sales)

Average Order Value (Net Sales)

Discount to Gross Sales Ratio

Merchant Discount to Gross Sales Ratio

Platform Discount to Gross Sales Ratio

Merchant Discount to Discount Ratio

Platform Discount to Discount Ratio

Delivery Fee to Gross Sales Ratio

Platform Delivery Fee to Gross Sales Ratio

Merchant Delivery Fee to Gross Sales Ratio

Platform Delivery Fee to Delivery Fee Ratio

Merchant Delivery Fee to Delivery Fee Ratio

Surcharge to Gross Sales Ratio

Refunds to Gross Sales Ratio

The dimensions and metrics are subjected to those available in the system you use

Start knowing what your customer wants today!

Contact us to get started

  • Browse Industry Use Cases
  • ;