The Black Hole Group Initial Research Proposal

Data is the secret ingredient that can take your organisation from good to great.

VAL aggregates company-wide data and create reporting, analytics and process automation solutions in minutes.

Gain insights into operational performance, inventory management and customer behavior. Optimize operations, make data-driven decisions, and improve efficiency to create a scalable operating model that stands up in this competitive and rising-cost environment we live in today.

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Leverage data with VAL

Growing from a boutique hotel in 2012 to 10 concepts in Singpaore is no small feat. We’ve research your company and deduce what use-cases of VAL might be of most interest.

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Get daily pulse of business performance.

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Empower team with data to make daily decisions.

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Understand what consumers are buying beyond the product name.

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Utilise reservation data to understand customer better and plan your resource needs

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Monitor sales and cost performance across your footprint and distribution

Identify anomalies and issues without dependent on teams to provide updates manually via Whatsapp or email. See which establishment requires attention and action to be taken.

Company command center tracking performance for all brands under management and different business line
Company command center tracking performance for all brands under management and different business line
Performance dashboard of individual brands and outlets respectively
Performance dashboard of individual brands and outlets respectively
Month to date, quarter to date, year to date be it revenue or cost data all in one.
Month to date, quarter to date, year to date be it revenue or cost data all in one.
Add filters to make navigating your data easy across your entire footprint
Add filters to make navigating your data easy across your entire footprint
Create your own period comparison or target variance to identify anomalies
Create your own period comparison or target variance to identify anomalies

Use data not only for strategic planning but to drive profitability operationally

Enable your teams to visualise their KPIs daily so that they can take actions in hitting their incentive targets such as revenue, CoGs and sales per manhour.

Outlet overview at a glance so that your outlet managers need not do the heavy lifting and have access to data at their finger tips.
Outlet overview at a glance so that your outlet managers need not do the heavy lifting and have access to data at their finger tips.
Metrics against KPI that allows outlet managers to be in control
Metrics against KPI that allows outlet managers to be in control
Detail breakdown of KPI numbers covering other aspects of the business such as employee rating, audit and disputes. Customisable to your needs.
Detail breakdown of KPI numbers covering other aspects of the business such as employee rating, audit and disputes. Customisable to your needs.

Real time view of your product sales and attributes gives you the ability to innovate and experiment.

Daily, weekly view of your product sales in a easy to monitor fashion, allows you to experiment with new products and changes in consumer behaviour maximising your ROI of innovation.

Clear view of product sales across week, day, months or years
Clear view of product sales across week, day, months or years

Discover the trends and patterns of your customer reservations behaviour

Understand how long in advance are reservations typically made as well as abuse of reservation policies, such as frequent no shows or double bookings.

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Filters can be added to break down across the various brands and meal timings (lunch/dinner) or further break down into individual outlets.
Filters can be added to break down across the various brands and meal timings (lunch/dinner) or further break down into individual outlets.
Track how many days are the bookings made in advance to optimise your operations and better understand how can your reservation system improve should there be high cancellations.
Track how many days are the bookings made in advance to optimise your operations and better understand how can your reservation system improve should there be high cancellations.
Have a view on your upcoming reservations to conduct resource planning.
Have a view on your upcoming reservations to conduct resource planning.
Clear overview of overlaps of customer engaging with your brands footprint.
Clear overview of overlaps of customer engaging with your brands footprint.
Identify the trends of how recent and frequent your customers are engaging with you.
Identify the trends of how recent and frequent your customers are engaging with you.

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Adrien Desbaillets Chief Executive Officer at SaladStop! Group
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ThinkVAL has played an instrumental part in our journey to become a more data driven company and empowering our team make informed and real-time decisions. VAL extracts data from multiple sources and clearly addresses the pain points faced by most F&B operators.

Everything your company could need

We make sure to include all the data features, capabilities and end solutions that a growing business could possibly need.

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