Data is the secret ingredient that can take your coffee chain from good to great.
VAL aggregates company-wide data and create reporting, analytics and process automation solutions in minutes.
Gain insights into customer behavior, operational performance, and inventory management. Optimize operations, make data-driven decisions, and improve efficiency to create a scalable operating model that stands up in this competitive and rising-cost environment we live in today.
Leverage data with VAL
Established in 2008, Huggs has grown to become Singapore’s largest homegrown specialty coffee brand. We’ve research your company and deduce what use-cases of VAL might be of most interest.
Get daily pulse of business performance of individual brands
Empower team with data to make daily decisions of individual outlets
Understand what consumers are buying beyond the product name and the optimisation of your inventory
Gain valuable insights into customer behavior and identify their most valuable customers.
Monitor and track sales and cost performance across your 21 outlets
Have an overview and understanding of your sales and cost across all outlets and central kitchen. Identify anomalies without dependent on teams to provide update manually via whatsapp or email. See which establishment requires attention and action to be taken.
Use data not only for strategic planning but to drive profitability operationally
Enable your teams to visualise their KPIs daily so that they can take actions in hitting their incentive targets such as revenue, CoGs and sales per manhour. Giving outlets the breakdown of their KPIs and empowering them to do manpower planning strategically.
Inform your marketing and sales strategies to improve customer satisfaction
Use the data gathered from your sales data at a product and variant level to discover the most sought-after product combinations that customers purchase together, encouraging upselling and cross selling across product ranges and making sure these popular products are always in stock
Analyse what product sell out at what time across your outlets, and how much wastage gets created as a result of sub-optimum PAR planning
VAL analyzes patterns in your POS and inventory data, such as which products are frequently out of stock and when this typically happens. With this information, you can adjust production levels.
Know your customers purchasing behaviour to segment them into different segments
By analyzing their habits, preferences, and needs VAL can segment your customers into different groups and help you to understand their purchasing behaviour to better serve them. Marketing efforts and product offerings can be then tailored to each specific segment, providing a more personalized experience for your customers and moving them up the chain of loyalty.
The system is great because right from the start, we were not forced to fit into a standard template format but instead the team, as well as the ThinkVAL system, were highly adaptable to our requests.
Everything your company could need
We make sure to include all the data features, capabilities and end solutions that a growing business could possibly need.
Start your journey
Get your dream data management system without the hassle.
© ThinkVAL Pte Ltd 2022. All rights reserved